Job Summary
A skilled Engineering Delivery Assistant will enhance our building asset management capabilities through the analysis, definition, and implementation support of a modern CMMS/EAM platform. This role involves inspecting processes, gathering requirements from internal teams and clients, ensuring business alignment, and contributing to maintenance, logistics, and procurement, while aligning with ESG / Sustainability objectives. 
Key Responsibilities
Business Analysis & Requirements: 

• Analyze current asset management processes and systems (CMMS/EAM) to identify improvements. 
• Elicit, document, and validate business and functional requirements from stakeholders, including Engineering, Facility, IT, and external clients. 
• Translate business needs into clear technical specifications, user stories, and acceptance criteria. 
• Facilitate workshops to gather and refine requirements, ensuring cross-functional alignment. 
• Act as a liaison between business and technical teams. 

Process & Data Optimization: 

• Analyze data (equipment, spare-parts, maintenance) to optimize processes, prevent stock-outs, and enhance schedules. 
• Develop process flows and analytical models for current and future operations. 

Project Support & Documentation: 

• Provide requirements, estimations, and dependency analysis for project planning. 
• Contribute to project documentation (traceability matrices, functional specifications, user manuals). 
• Assist in progress reporting with analytical insights. 

ESG & Sustainability Integration: 

• Analyze energy use and life-cycle costs for ESG reporting. 
• Identify initiatives to extend asset life and reduce consumption, translating them into system requirements. 
• Ensure ESG/Sustainability objectives are integrated into the CMMS/EAM platform. 

Qualifications
Must-Have: 

• Bachelor’s degree in Business Administration, IT, Engineering, Computer Science, or related field. 
• 3-5 years of proven experience as a Business Analyst, preferably in IT or technical system implementation projects. 
• Strong analytical, problem-solving, and critical thinking skills with attention to detail. 
• Excellent communication (Thai & English) and presentation skills, able to articulate technical concepts to diverse stakeholders and clients. 
• Demonstrated ability to elicit, document, and manage requirements effectively. 
• Proficiency in process mapping and re-engineering. 

Nice-to-Have: 

• Knowledge of ISO 55000 / PAS 55 asset management standards. 
• Knowledge of Building Management System. 
• PMP / PRINCE2 / Agile certifications. 
• Experience producing ESG or Energy reports. 
• CMMI EPG Lead. 

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