Job Description

• Perform tasks as assigned by the client at the client's office
• Conduct training sessions on the usage of Software / Applications, provide information, and answer questions related to the training content and system usage
• Diagnose and resolve issues in various situations
• Provide consultation to the Call Center team regarding troubleshooting within the assigned health service area
• Offer support and consultation on data migration from legacy systems to newly developed systems delivered by the company
• Coordinate software installation and system integration within the assigned health service area, and liaise with vendors as necessary
• Execute assigned projects and ensure system/application data backup
• Prepare comprehensive project summary reports for the management team and clients
  
  Job Requirements
• No restriction on gender or age
• Bachelor's degree or higher in Computer Science, Computer Engineering, Information Technology, or related fields
• Strong knowledge and understanding of Virtual Machine platforms and monitoring software
• At least 5 years of experience in IT support, data center administration, or other related technical roles
• Ability to work collaboratively with project management teams and clients, and perform well under pressure
• Willingness to travel and work in upcountry/provincial areas